{"paper":{"title":"Unveiling Dual Quality in Product Reviews: An NLP-Based Approach","license":"http://creativecommons.org/licenses/by/4.0/","headline":"","cross_cats":[],"primary_cat":"cs.CL","authors_text":"Ma{\\l}gorzata Gr\\k{e}bowiec, Marcin Micha{\\l} Miro\\'nczuk, Micha{\\l} Pere{\\l}kiewicz, Rafa{\\l} Po\\'swiata, S{\\l}awomir Dadas","submitted_at":"2025-05-25T18:23:36Z","abstract_excerpt":"Consumers often face inconsistent product quality, particularly when identical products vary between markets, a situation known as the dual quality problem. To identify and address this issue, automated techniques are needed. This paper explores how natural language processing (NLP) can aid in detecting such discrepancies and presents the full process of developing a solution. First, we describe in detail the creation of a new Polish-language dataset with 1,957 reviews, 540 highlighting dual quality issues. We then discuss experiments with various approaches like SetFit with sentence-transform"},"claims":{"count":0,"items":[],"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"source":{"id":"2505.19254","kind":"arxiv","version":1},"verdict":{"id":null,"model_set":{},"created_at":null,"strongest_claim":"","one_line_summary":"","pipeline_version":null,"weakest_assumption":"","pith_extraction_headline":""},"integrity":{"clean":true,"summary":{"advisory":0,"critical":0,"by_detector":{},"informational":0},"endpoint":"/pith/2505.19254/integrity.json","findings":[],"available":true,"detectors_run":[],"snapshot_sha256":"c28c3603d3b5d939e8dc4c7e95fa8dfce3d595e45f758748cecf8e644a296938"},"references":{"count":0,"sample":[],"resolved_work":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57","internal_anchors":0},"formal_canon":{"evidence_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"author_claims":{"count":0,"strong_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"builder_version":"pith-number-builder-2026-05-17-v1"}