{"paper":{"title":"Optimising task allocation to balance business goals and worker well-being for financial service workforces","license":"http://creativecommons.org/licenses/by/4.0/","headline":"","cross_cats":["cs.HC"],"primary_cat":"q-fin.GN","authors_text":"Chris Duckworth, Enrico Gerding, James Sciberras, Peter Hallett, Zlatko Zlatev","submitted_at":"2025-06-18T11:37:25Z","abstract_excerpt":"Purpose: Financial service companies manage huge volumes of data which requires timely error identification and resolution. The associated tasks to resolve these errors frequently put financial analyst workforces under significant pressure leading to resourcing challenges and increased business risk. To address this challenge, we introduce a formal task allocation model which considers both business orientated goals and analyst well-being.\n  Methodology: We use a Genetic Algorithm (GA) to optimise our formal model to allocate and schedule tasks to analysts. The proposed solution is able to all"},"claims":{"count":0,"items":[],"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"source":{"id":"2507.01968","kind":"arxiv","version":1},"verdict":{"id":null,"model_set":{},"created_at":null,"strongest_claim":"","one_line_summary":"","pipeline_version":null,"weakest_assumption":"","pith_extraction_headline":""},"integrity":{"clean":true,"summary":{"advisory":0,"critical":0,"by_detector":{},"informational":0},"endpoint":"/pith/2507.01968/integrity.json","findings":[],"available":true,"detectors_run":[],"snapshot_sha256":"c28c3603d3b5d939e8dc4c7e95fa8dfce3d595e45f758748cecf8e644a296938"},"references":{"count":0,"sample":[],"resolved_work":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57","internal_anchors":0},"formal_canon":{"evidence_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"author_claims":{"count":0,"strong_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"builder_version":"pith-number-builder-2026-05-17-v1"}