{"paper":{"title":"Persona Migration and Expectation Recalibration in Generative AI Adoption: A Longitudinal Study at a State Department of Transportation","license":"http://arxiv.org/licenses/nonexclusive-distrib/1.0/","headline":"","cross_cats":["cs.HC"],"primary_cat":"cs.CY","authors_text":"Amin Mohamadi Hezaveh, Fatemeh Banani Ardecani, Omidreza Shoghli","submitted_at":"2026-07-15T13:02:55Z","abstract_excerpt":"Generative AI tools are increasingly being piloted in public agencies, but limited evidence explains how employee acceptance changes after hands-on use. This study examines Microsoft 365 Copilot adoption during an eight-week pilot at a state Department of Transportation. A matched two-wave survey measured perceived usefulness, perceived ease of use, behavioral intention, and trust before and after participation. After matching and response-quality screening, the sample included 124 employees. Nonparametric tests assessed aggregate changes, k-means clustering identified baseline acceptance pers"},"claims":{"count":0,"items":[],"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"source":{"id":"2607.13798","kind":"arxiv","version":1},"verdict":{"id":null,"model_set":{},"created_at":null,"strongest_claim":"","one_line_summary":"","pipeline_version":null,"weakest_assumption":"","pith_extraction_headline":""},"integrity":{"clean":true,"summary":{"advisory":0,"critical":0,"by_detector":{},"informational":0},"endpoint":"/pith/2607.13798/integrity.json","findings":[],"available":true,"detectors_run":[],"snapshot_sha256":"c28c3603d3b5d939e8dc4c7e95fa8dfce3d595e45f758748cecf8e644a296938"},"references":{"count":0,"sample":[],"resolved_work":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57","internal_anchors":0},"formal_canon":{"evidence_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"author_claims":{"count":0,"strong_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"builder_version":"pith-number-builder-2026-05-17-v1"}