{"paper":{"title":"Mining User Opinions in Mobile App Reviews: A Keyword-based Approach","license":"http://arxiv.org/licenses/nonexclusive-distrib/1.0/","headline":"","cross_cats":["cs.CL"],"primary_cat":"cs.IR","authors_text":"Hung Viet Pham, Phong Minh Vu, Tam The Nguyen, Tung Thanh Nguyen","submitted_at":"2015-05-18T14:25:03Z","abstract_excerpt":"User reviews of mobile apps often contain complaints or suggestions which are valuable for app developers to improve user experience and satisfaction. However, due to the large volume and noisy-nature of those reviews, manually analyzing them for useful opinions is inherently challenging. To address this problem, we propose MARK, a keyword-based framework for semi-automated review analysis. MARK allows an analyst describing his interests in one or some mobile apps by a set of keywords. It then finds and lists the reviews most relevant to those keywords for further analysis. It can also draw th"},"claims":{"count":0,"items":[],"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"source":{"id":"1505.04657","kind":"arxiv","version":2},"verdict":{"id":null,"model_set":{},"created_at":null,"strongest_claim":"","one_line_summary":"","pipeline_version":null,"weakest_assumption":"","pith_extraction_headline":""},"references":{"count":0,"sample":[],"resolved_work":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57","internal_anchors":0},"formal_canon":{"evidence_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"author_claims":{"count":0,"strong_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"builder_version":"pith-number-builder-2026-05-17-v1"}