A systematic literature survey of 37 studies synthesizes methods for identifying ethical concerns from app reviews and proposes a research agenda focused on automated detection.
Begier, Users’ involvement may help respect social and ethical values and improve software quality, Information Systems Frontiers 12 (2010) 389–397
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Exploring Ethical Concerns of Mobile Applications from App Reviews: A Literature Survey
A systematic literature survey of 37 studies synthesizes methods for identifying ethical concerns from app reviews and proposes a research agenda focused on automated detection.