PersonaFlow generates editable personas from OSS artifacts and integrates them with issue reports, leading most of 13 studied developers to report better user understanding and over half to modify responses with more empathy or adjusted priorities.
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DePRa shows that involving 200 everyday users in rating mobile app data access is feasible and can complement expert privacy evaluations.
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Putting a Face to the Issue: Fostering User Empathy of Open Source Software Developers With PersonaFlow
PersonaFlow generates editable personas from OSS artifacts and integrates them with issue reports, leading most of 13 studied developers to report better user understanding and over half to modify responses with more empathy or adjusted priorities.