{"record_type":"pith_number_record","schema_url":"https://pith.science/schemas/pith-number/v1.json","pith_number":"pith:2019:OCO3VQX6UXAGPEW2E44WTH446O","short_pith_number":"pith:OCO3VQX6","schema_version":"1.0","canonical_sha256":"709dbac2fea5c06792da2739699f9cf3b72d439fbd7a3d72087d7634ae27aa5e","source":{"kind":"arxiv","id":"1907.08167","version":1},"attestation_state":"computed","paper":{"title":"OCC: A Smart Reply System for Efficient In-App Communications","license":"http://arxiv.org/licenses/nonexclusive-distrib/1.0/","headline":"","cross_cats":["stat.ML"],"primary_cat":"cs.CL","authors_text":"Franziska Bell, Gokhan Tur, Huaixiu Zheng, Yue Weng","submitted_at":"2019-07-18T17:19:30Z","abstract_excerpt":"Smart reply systems have been developed for various messaging platforms. In this paper, we introduce Uber's smart reply system: one-click-chat (OCC), which is a key enhanced feature on top of the Uber in-app chat system. It enables driver-partners to quickly respond to rider messages using smart replies. The smart replies are dynamically selected according to conversation content using machine learning algorithms. Our system consists of two major components: intent detection and reply retrieval, which are very different from standard smart reply systems where the task is to directly predict a "},"verification_status":{"content_addressed":true,"pith_receipt":true,"author_attested":false,"weak_author_claims":0,"strong_author_claims":0,"externally_anchored":false,"storage_verified":false,"citation_signatures":0,"replication_records":0,"graph_snapshot":true,"references_resolved":false,"formal_links_present":false},"canonical_record":{"source":{"id":"1907.08167","kind":"arxiv","version":1},"metadata":{"license":"http://arxiv.org/licenses/nonexclusive-distrib/1.0/","primary_cat":"cs.CL","submitted_at":"2019-07-18T17:19:30Z","cross_cats_sorted":["stat.ML"],"title_canon_sha256":"136841ecb0e1b4525cf84b713bfd7a7231eee376b394d3a632a1ad46cb87bba3","abstract_canon_sha256":"8c6aa3f80269988631690590d50a8d5f77f11f744cb461e3dd118eb4c138c2d4"},"schema_version":"1.0"},"receipt":{"kind":"pith_receipt","key_id":"pith-v1-2026-05","algorithm":"ed25519","signed_at":"2026-05-17T23:40:14.848762Z","signature_b64":"0CWLRsrq2C7Ayg585LE7elbg039Uluez95LMd1JULZfZSJvFj6T9S88u9UvAW5oeWtjiyxhme1p6SCPpwES3CA==","signed_message":"canonical_sha256_bytes","builder_version":"pith-number-builder-2026-05-17-v1","receipt_version":"0.3","canonical_sha256":"709dbac2fea5c06792da2739699f9cf3b72d439fbd7a3d72087d7634ae27aa5e","last_reissued_at":"2026-05-17T23:40:14.847979Z","signature_status":"signed_v1","first_computed_at":"2026-05-17T23:40:14.847979Z","public_key_fingerprint":"8d4b5ee74e4693bcd1df2446408b0d54"},"graph_snapshot":{"paper":{"title":"OCC: A Smart Reply System for Efficient In-App Communications","license":"http://arxiv.org/licenses/nonexclusive-distrib/1.0/","headline":"","cross_cats":["stat.ML"],"primary_cat":"cs.CL","authors_text":"Franziska Bell, Gokhan Tur, Huaixiu Zheng, Yue Weng","submitted_at":"2019-07-18T17:19:30Z","abstract_excerpt":"Smart reply systems have been developed for various messaging platforms. In this paper, we introduce Uber's smart reply system: one-click-chat (OCC), which is a key enhanced feature on top of the Uber in-app chat system. It enables driver-partners to quickly respond to rider messages using smart replies. The smart replies are dynamically selected according to conversation content using machine learning algorithms. Our system consists of two major components: intent detection and reply retrieval, which are very different from standard smart reply systems where the task is to directly predict a "},"claims":{"count":0,"items":[],"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"source":{"id":"1907.08167","kind":"arxiv","version":1},"verdict":{"id":null,"model_set":{},"created_at":null,"strongest_claim":"","one_line_summary":"","pipeline_version":null,"weakest_assumption":"","pith_extraction_headline":""},"references":{"count":0,"sample":[],"resolved_work":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57","internal_anchors":0},"formal_canon":{"evidence_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"author_claims":{"count":0,"strong_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"builder_version":"pith-number-builder-2026-05-17-v1"},"aliases":[{"alias_kind":"arxiv","alias_value":"1907.08167","created_at":"2026-05-17T23:40:14.848102+00:00"},{"alias_kind":"arxiv_version","alias_value":"1907.08167v1","created_at":"2026-05-17T23:40:14.848102+00:00"},{"alias_kind":"doi","alias_value":"10.48550/arxiv.1907.08167","created_at":"2026-05-17T23:40:14.848102+00:00"},{"alias_kind":"pith_short_12","alias_value":"OCO3VQX6UXAG","created_at":"2026-05-18T12:33:24.271573+00:00"},{"alias_kind":"pith_short_16","alias_value":"OCO3VQX6UXAGPEW2","created_at":"2026-05-18T12:33:24.271573+00:00"},{"alias_kind":"pith_short_8","alias_value":"OCO3VQX6","created_at":"2026-05-18T12:33:24.271573+00:00"}],"events":[],"event_summary":{},"paper_claims":[],"inbound_citations":{"count":0,"internal_anchor_count":0,"sample":[]},"formal_canon":{"evidence_count":0,"sample":[],"anchors":[]},"links":{"html":"https://pith.science/pith/OCO3VQX6UXAGPEW2E44WTH446O","json":"https://pith.science/pith/OCO3VQX6UXAGPEW2E44WTH446O.json","graph_json":"https://pith.science/api/pith-number/OCO3VQX6UXAGPEW2E44WTH446O/graph.json","events_json":"https://pith.science/api/pith-number/OCO3VQX6UXAGPEW2E44WTH446O/events.json","paper":"https://pith.science/paper/OCO3VQX6"},"agent_actions":{"view_html":"https://pith.science/pith/OCO3VQX6UXAGPEW2E44WTH446O","download_json":"https://pith.science/pith/OCO3VQX6UXAGPEW2E44WTH446O.json","view_paper":"https://pith.science/paper/OCO3VQX6","resolve_alias":"https://pith.science/api/pith-number/resolve?arxiv=1907.08167&json=true","fetch_graph":"https://pith.science/api/pith-number/OCO3VQX6UXAGPEW2E44WTH446O/graph.json","fetch_events":"https://pith.science/api/pith-number/OCO3VQX6UXAGPEW2E44WTH446O/events.json","actions":{"anchor_timestamp":"https://pith.science/pith/OCO3VQX6UXAGPEW2E44WTH446O/action/timestamp_anchor","attest_storage":"https://pith.science/pith/OCO3VQX6UXAGPEW2E44WTH446O/action/storage_attestation","attest_author":"https://pith.science/pith/OCO3VQX6UXAGPEW2E44WTH446O/action/author_attestation","sign_citation":"https://pith.science/pith/OCO3VQX6UXAGPEW2E44WTH446O/action/citation_signature","submit_replication":"https://pith.science/pith/OCO3VQX6UXAGPEW2E44WTH446O/action/replication_record"}},"created_at":"2026-05-17T23:40:14.848102+00:00","updated_at":"2026-05-17T23:40:14.848102+00:00"}