MBTI-labeled LLM user simulators produce measurably different interactions with a sales agent, but the differences are confounded and under-reported.
In Find- ings of the Association for Computational Linguistics: EMNLP 2024, pages 16612–16631, Miami, Florida, USA
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Exploring Personality-Aware Interactions in Salesperson Dialogue Agents
MBTI-labeled LLM user simulators produce measurably different interactions with a sales agent, but the differences are confounded and under-reported.