τ-bench shows state-of-the-art agents like GPT-4o succeed on under 50% of tool-using, rule-following tasks and are inconsistent across repeated trials.
Usimagent: Large language models for simulating search users
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DITTO uses RL with verbal feedback to train LLMs for human behavior simulation, reporting 36% average gains over base models and outperforming GPT-5.4 on 6 of 10 SOUL benchmark tasks.
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$\tau$-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains
τ-bench shows state-of-the-art agents like GPT-4o succeed on under 50% of tool-using, rule-following tasks and are inconsistent across repeated trials.
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Reinforcing Human Behavior Simulation via Verbal Feedback
DITTO uses RL with verbal feedback to train LLMs for human behavior simulation, reporting 36% average gains over base models and outperforming GPT-5.4 on 6 of 10 SOUL benchmark tasks.