Public LLM services show distinct failure patterns: ChatGPT outages last longer but happen less often than Claude, failures follow weekly and monthly rhythms, and OpenAI isolates failures across services better than Anthropic.
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An Empirical Characterization of Outages and Incidents in Public Services for Large Language Models
Public LLM services show distinct failure patterns: ChatGPT outages last longer but happen less often than Claude, failures follow weekly and monthly rhythms, and OpenAI isolates failures across services better than Anthropic.