LLMs generate more negative and harder-to-read clinical responses than physicians, but collaborative rewriting achieves highest semantic alignment, better readability, and patient preference without surpassing physicians on accuracy.
Effectiveness of large language models in preoperative and discharge education: a systematic review based on an evaluation framework.npj Digit
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Can "AI" Be a Doctor? A Study of Empathy, Readability, and Alignment in Clinical LLMs
LLMs generate more negative and harder-to-read clinical responses than physicians, but collaborative rewriting achieves highest semantic alignment, better readability, and patient preference without surpassing physicians on accuracy.