LLM fine-tuning, RAG, and hybrid methods can build a useful knowledge base from support tickets that serves as a good starting point for root cause analysis in networks.
Retrieval- augmented generation for knowledge-intensive nlp tasks
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LLM-Augmented Knowledge Base Construction For Root Cause Analysis
LLM fine-tuning, RAG, and hybrid methods can build a useful knowledge base from support tickets that serves as a good starting point for root cause analysis in networks.