Shame/stigma and access barriers to therapy predict higher perceived helpfulness of AI mental health support, especially for therapy-experienced users, while access and cost barriers predict greater usage intensity.
Treatment Gap for Anxiety Disorders is Global: Results of the World Mental Health Surveys in 21 countries
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Talking to a Human as an Attitudinal Barrier: A Mixed Methods Evaluation of Stigma, Access, and the Appeal of AI Mental Health Support
Shame/stigma and access barriers to therapy predict higher perceived helpfulness of AI mental health support, especially for therapy-experienced users, while access and cost barriers predict greater usage intensity.