An email-based workflow using OCR and an LLM can automate part of administrative form filling, with the best tested model filling 16 of 29 fields correctly and reducing estimated per-form cost by 64 percent.
OmniFill: Domain-Agnostic Form Filling Suggestions Using Multi-Faceted Context
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abstract
Predictive suggestion systems offer contextually-relevant text entry completions. Existing approaches, like autofill, often excel in narrowly-defined domains but fail to generalize to arbitrary workflows. We introduce a conceptual framework to analyze the compound demands of a particular suggestion context, yielding unique opportunities for large language models (LLMs) to infer suggestions for a wide range of domain-agnostic form-filling tasks that were out of reach with prior approaches. We explore these opportunities in OmniFill, a prototype that collects multi-faceted context including browsing and text entry activity to construct an LLM prompt that offers suggestions in situ for arbitrary structured text entry interfaces. Through a user study with 18 participants, we found that OmniFill offered valuable suggestions and we identified four themes that characterize users' behavior and attitudes: an "opportunistic scrapbooking" approach; a trust placed in the system; value in partial success; and a need for visibility into prompt context.
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cs.HC 1years
2025 1verdicts
CONDITIONAL 1representative citing papers
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Email as the Interface to Generative AI Models: Seamless Administrative Automation
An email-based workflow using OCR and an LLM can automate part of administrative form filling, with the best tested model filling 16 of 29 fields correctly and reducing estimated per-form cost by 64 percent.