Industry markets AI agents for orchestration, creation, and insight, but a usability study with 31 participants reveals users face challenges from capability misalignment and lack of meta-cognition in tools like Operator and Manus.
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Why Johnny Can't Use Agents: Industry Aspirations vs. User Realities with AI Agents
Industry markets AI agents for orchestration, creation, and insight, but a usability study with 31 participants reveals users face challenges from capability misalignment and lack of meta-cognition in tools like Operator and Manus.