Retrieval-score entropy, normalized over the top 50 candidates, routes a conversational recommender between direct recommendations and clarifying questions, and the production AB test shows longer conversations.
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Modeling shopper interest broadness with entropy-driven dialogue policy in the context of arbitrarily large product catalogs
Retrieval-score entropy, normalized over the top 50 candidates, routes a conversational recommender between direct recommendations and clarifying questions, and the production AB test shows longer conversations.