Chaplains view AI chatbots as unable to provide attuned pastoral care for non-clinical emotional needs, based on themes of listening, connecting, carrying, and wanting.
InProceedings of the 2022 CHI Conference on Human Factors in Computing Systems(New Orleans, LA, USA)(CHI ’22)
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Chaplains' Reflections on the Design and Usage of AI for Conversational Care
Chaplains view AI chatbots as unable to provide attuned pastoral care for non-clinical emotional needs, based on themes of listening, connecting, carrying, and wanting.