Using BERTopic on 108,998 G2 reviews, the study maps governance-relevant themes in user discourse, finding overlap with official AI ethics principles plus operational topics like project management and customer interaction.
These themes reflect how users experience AI governance through support systems, social media, messaging, and public interfaces
1 Pith paper cite this work. Polarity classification is still indexing.
1
Pith paper citing it
fields
cs.CY 1years
2025 1verdicts
CONDITIONAL 1representative citing papers
citing papers explorer
-
Bottom-Up Perspectives on AI Governance: Insights from User Reviews of AI Products
Using BERTopic on 108,998 G2 reviews, the study maps governance-relevant themes in user discourse, finding overlap with official AI ethics principles plus operational topics like project management and customer interaction.