A case study argues that Telus's GenAI customer-support tool exemplifies 'acceleration AI ethics', where safety is pursued through continued innovation rather than restriction.
Five elements of the ethics have been listed, defined, and then illustrated in the context of the Telus language tool for customer service
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Acceleration AI Ethics and the Telus GenAI Conversational Agent
A case study argues that Telus's GenAI customer-support tool exemplifies 'acceleration AI ethics', where safety is pursued through continued innovation rather than restriction.