This study claims that delaying emotionally charged comments by about 47 seconds can reduce the spread of anger and hate speech by up to 15%, based on a simulation over Reddit data and a 20-person survey.
In Proceedings of the 2017 ACM conference on computer supported cooperative work and social computing
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Queueing for Civility: User Perspectives on Regulating Emotions in Online Conversations
This study claims that delaying emotionally charged comments by about 47 seconds can reduce the spread of anger and hate speech by up to 15%, based on a simulation over Reddit data and a 20-person survey.