Presents T-IPO model and LARA rubric for task-level LLM agent readiness assessment in financial-services BPM, validated on 127 tasks with high inter-rater agreement and pilot auto-completion rates declining across L1-L3 levels.
QJE 118(4), 1279– 1333 (2003)
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Task-Level AI Readiness Assessment for Business Process Management:The T-IPO Model and LARA Matrix in Financial-Services IT Operations
Presents T-IPO model and LARA rubric for task-level LLM agent readiness assessment in financial-services BPM, validated on 127 tasks with high inter-rater agreement and pilot auto-completion rates declining across L1-L3 levels.