A UX paper claims eye-tracking and biometric feedback improve engagement and cognitive-load measurement, but its experimental evidence is unverifiable and its references are unreliable.
They scale with complexity- ideal for testing immersive VR or multi-step workflows- and benefit from affordable hardware, such as Tobii’s consumer-grade trackers
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Eye-Tracking and Biometric Feedback in UX Research: Measuring User Engagement and Cognitive Load
A UX paper claims eye-tracking and biometric feedback improve engagement and cognitive-load measurement, but its experimental evidence is unverifiable and its references are unreliable.