Cognitive forcing interventions reduce overreliance on AI recommendations more than simple explanations, with effects moderated by individual need for cognition.
and McCoy, Thomas H
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The paper proposes six interconnected elements of a design space to close the synergy gap in human-AI decision-making.
Empirical analysis of 1,524 AI incident reports shows 83% arise from worker-AI trait misalignments, with 74% of those traceable to developers prioritizing efficiency over precision or personalization.
citing papers explorer
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To Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-making
Cognitive forcing interventions reduce overreliance on AI recommendations more than simple explanations, with effects moderated by individual need for cognition.
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Addressing the Synergy Gap: The Six Elements of the Design Space
The paper proposes six interconnected elements of a design space to close the synergy gap in human-AI decision-making.
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The Quiet Path from Seemingly Minor Design Errors to Workplace AI Incidents
Empirical analysis of 1,524 AI incident reports shows 83% arise from worker-AI trait misalignments, with 74% of those traceable to developers prioritizing efficiency over precision or personalization.