ProVoice-Bench is the first framework to evaluate proactive voice agents, revealing that state-of-the-art multimodal LLMs struggle with over-triggering and context-aware reasoning.
These voice agents can also execute complex reasoning, plan- ning, and tool use by leveraging their robust textual capabili- ties [7, 8, 9]
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From Reactive to Proactive: Assessing the Proactivity of Voice Agents via ProVoice-Bench
ProVoice-Bench is the first framework to evaluate proactive voice agents, revealing that state-of-the-art multimodal LLMs struggle with over-triggering and context-aware reasoning.