A field trial of 10,000 conversations plus 16 lab participants shows that in an open-domain social bot, users prefer storytelling and games over search and feel the bot controls the conversation too much.
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Entertaining and Opinionated but Too Controlling: A Large-Scale User Study of an Open Domain Alexa Prize System
A field trial of 10,000 conversations plus 16 lab participants shows that in an open-domain social bot, users prefer storytelling and games over search and feel the bot controls the conversation too much.