Wikipedia editors who used LLMs reported that experienced editors expanded their contributions, while newcomers were pushed into editorial judgment they lacked skills for and saw their LLM-assisted edits rejected.
Second-Level Digital Divide: Mapping Differences in People's Online Skills
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abstract
Much of the existing approach to the digital divide suffers from an important limitation. It is based on a binary classification of Internet use by only considering whether someone is or is not an Internet user. To remedy this shortcoming, this project looks at the differences in people's level of skill with respect to finding information online. Findings suggest that people search for content in a myriad of ways and there is a large variance in how long people take to find various types of information online. Data are collected to see how user demographics, users' social support networks, people's experience with the medium, and their autonomy of use influence their level of user sophistication.
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LLMs in Wikipedia: Investigating How LLMs Impact Participation in Knowledge Communities
Wikipedia editors who used LLMs reported that experienced editors expanded their contributions, while newcomers were pushed into editorial judgment they lacked skills for and saw their LLM-assisted edits rejected.