Cross-cultural survey of 4,641 participants shows LLM emotional support adoption varies widely by country and demographics, with socioeconomic status as strongest predictor of trust and use, and English-speaking nations more accepting than others in Europe.
Strömel, Stanislas Henry, Tim Johansson, Jasmin Niess, and Paweł W
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PersonaFlow generates editable personas from OSS artifacts and integrates them with issue reports, leading most of 13 studied developers to report better user understanding and over half to modify responses with more empathy or adjusted priorities.
Qualitative analysis of Reddit discussions reveals four tensions users face with AI-generated fitness feedback, showing resistance to AI that limits personal interpretations of lived experiences.
citing papers explorer
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From Chatbots to Confidants: A Cross-Cultural Study of LLM Adoption for Emotional Support
Cross-cultural survey of 4,641 participants shows LLM emotional support adoption varies widely by country and demographics, with socioeconomic status as strongest predictor of trust and use, and English-speaking nations more accepting than others in Europe.
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Putting a Face to the Issue: Fostering User Empathy of Open Source Software Developers With PersonaFlow
PersonaFlow generates editable personas from OSS artifacts and integrates them with issue reports, leading most of 13 studied developers to report better user understanding and over half to modify responses with more empathy or adjusted priorities.
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Who Gets to Interpret the Workout? User Tensions with AI-Generated Fitness Feedback
Qualitative analysis of Reddit discussions reveals four tensions users face with AI-generated fitness feedback, showing resistance to AI that limits personal interpretations of lived experiences.