A counterspeech bot influences bystanders subtly through credible and normative presence, with cognitive strategies paired with positive tone proving relatively effective while poor performance can discourage participation.
2024.The Effectiveness of Counterspeech in Mitigating Online Hate: Insights From a Multi-Method Investigation
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Echoes of Norms: Investigating Counterspeech Bots' Influence on Bystanders in Online Communities
A counterspeech bot influences bystanders subtly through credible and normative presence, with cognitive strategies paired with positive tone proving relatively effective while poor performance can discourage participation.