Generative models privatize social relations by automating social capacities into synthetic forms owned by private companies.
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A 2x2 between-subjects experiment finds contextualization lowers AI persuasiveness but warmth restores it through crossover interaction, with reliance invariant to design, trust predicting outcomes independently, and AI literacy decoupling trust from behavior.
An experiment finds that overreliance on chatbots persists in hybrid AI-plus-web-search setups and is driven primarily by user characteristics rather than answer properties, with warmth increasing agreement on incorrect answers.
citing papers explorer
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Synthetic Sociality: How Generative Models Privatize the Social Fabric
Generative models privatize social relations by automating social capacities into synthetic forms owned by private companies.
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Personalized to Persuade: The Effects of Contextualization and Warmth on Trust and Reliance in Conversational AI
A 2x2 between-subjects experiment finds contextualization lowers AI persuasiveness but warmth restores it through crossover interaction, with reliance invariant to design, trust predicting outcomes independently, and AI literacy decoupling trust from behavior.
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The Decision to Verify: How Warmth and User Characteristics Shape Reliance on Conversational Agents for Information Search
An experiment finds that overreliance on chatbots persists in hybrid AI-plus-web-search setups and is driven primarily by user characteristics rather than answer properties, with warmth increasing agreement on incorrect answers.
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