A new multi-accent long-form call-center dialogue dataset for English ASR evaluation shows substantial performance variation across accents and segmentation methods.
Thus participants might not be familiar with all technical terms or expressions used in a given domain
1 Pith paper cite this work. Polarity classification is still indexing.
1
Pith paper citing it
fields
cs.CL 1years
2026 1verdicts
UNVERDICTED 1representative citing papers
citing papers explorer
-
AppTek Call-Center Dialogues: A Multi-Accent Long-Form Benchmark for English ASR
A new multi-accent long-form call-center dialogue dataset for English ASR evaluation shows substantial performance variation across accents and segmentation methods.