The paper characterizes the structure of optimal pricing policies in queues with abandonments and introduces cutoff-static and two-price heuristics that achieve near-optimal long-run average profit.
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Pricing in Queues with Abandonments: Optimal Policies and Practical Heuristics
The paper characterizes the structure of optimal pricing policies in queues with abandonments and introduces cutoff-static and two-price heuristics that achieve near-optimal long-run average profit.