The authors propose a three-layer trust framework for AI mental health systems and review current evaluation practices to highlight gaps between technical metrics and clinical requirements.
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An interview study with 20 Singapore peer supporters maps their emotional, organisational, and sociocultural practices and derives design directions for culturally responsive digital tools and responsible AI augmentation of relational care.
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Aligning Human-AI-Interaction Trust for Mental Health Support: Survey and Position for Multi-Stakeholders
The authors propose a three-layer trust framework for AI mental health systems and review current evaluation practices to highlight gaps between technical metrics and clinical requirements.
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"I Said Things I Needed to Hear Myself": Peer Support as an Emotional, Organisational, and Sociotechnical Practice in Singapore
An interview study with 20 Singapore peer supporters maps their emotional, organisational, and sociocultural practices and derives design directions for culturally responsive digital tools and responsible AI augmentation of relational care.