Using LLM- and TTS-generated synthetic speech to fine-tune Whisper models cuts character error rates by up to 63% in a luxury retail CRM transcription task, though the evaluation has several methodological weaknesses.
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Weak Supervision Techniques towards Enhanced ASR Models in Industry-level CRM Systems
Using LLM- and TTS-generated synthetic speech to fine-tune Whisper models cuts character error rates by up to 63% in a luxury retail CRM transcription task, though the evaluation has several methodological weaknesses.