An experiment finds that overreliance on chatbots persists in hybrid AI-plus-web-search setups and is driven primarily by user characteristics rather than answer properties, with warmth increasing agreement on incorrect answers.
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cs.HC 2years
2026 2verdicts
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Comparative study of VRChat Discord finds distinct engagement, response dynamics, and attitudes in human versus AI support channels.
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The Decision to Verify: How Warmth and User Characteristics Shape Reliance on Conversational Agents for Information Search
An experiment finds that overreliance on chatbots persists in hybrid AI-plus-web-search setups and is driven primarily by user characteristics rather than answer properties, with warmth increasing agreement on incorrect answers.
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Comparative Analysis of Human vs. AI-powered Support in VRChat Communities on Discord: User Engagement, Response Dynamics and Interaction Patterns
Comparative study of VRChat Discord finds distinct engagement, response dynamics, and attitudes in human versus AI support channels.