Exploratory interview study with 17 developers identifies four forms of emergent oversight work for software agents and documents situated challenges and heuristics.
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Qualitative study of 17 interviews finds digital tools support labor organizing but introduce challenges in technical security, information overload, and building trust and consensus.
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Human oversight of agentic systems in practice: Examining the oversight work, challenges, and heuristics of developers using software agents
Exploratory interview study with 17 developers identifies four forms of emergent oversight work for software agents and documents situated challenges and heuristics.
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Organizing in the Digital Age: Understanding Community, Challenges, and Consequences in Digitally-facilitated Labor Organizing
Qualitative study of 17 interviews finds digital tools support labor organizing but introduce challenges in technical security, information overload, and building trust and consensus.