Qualitative study of 19 practitioners reveals ten LLM product evaluation practices and introduces the results-actionability gap as a key barrier to turning findings into improvements.
The WyCash portfolio management system.Proceedings of the Conference on Object-Oriented Programming Systems, Languages, and Applications, OOPSLA.1992;Part F1296(October):29–30
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Vertical AI firms should choose architecture based on task-accountability regimes rather than sector, with durable value in cospecialized accountability assets and rule debt as a hidden customer cost.
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Results-Actionability Gap: Understanding How Practitioners Evaluate LLM Products in the Wild
Qualitative study of 19 practitioners reveals ten LLM product evaluation practices and introduces the results-actionability gap as a key barrier to turning findings into improvements.
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Vertical AI firms should choose architecture based on task-accountability regimes rather than sector, with durable value in cospecialized accountability assets and rule debt as a hidden customer cost.
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