Manual search collapses as preference complexity grows, while agentic search with consumer refinement stays viable, creates an adoption lag, and can lead platforms to assign lower AI fidelity to attention-rich consumers.
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From Product Search to Preference Articulation: The Economics of Agentic Commerce
Manual search collapses as preference complexity grows, while agentic search with consumer refinement stays viable, creates an adoption lag, and can lead platforms to assign lower AI fidelity to attention-rich consumers.