In a four-tool audit of 106 web chatbots, over 80 percent showed critical accessibility failures and tool agreements were inconsistent, but the sample and tool independence limit the strength of the specific numbers.
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Multi-Tool Analysis of User Interface & Accessibility in Deployed Web-Based Chatbots
In a four-tool audit of 106 web chatbots, over 80 percent showed critical accessibility failures and tool agreements were inconsistent, but the sample and tool independence limit the strength of the specific numbers.