An 81-participant experiment found that both conventional and scaffolding chatbots improved comprehension of dashboard visualisations, and higher GenAI literacy predicted larger gains, particularly with the conventional chatbot.
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Chatting with a Learning Analytics Dashboard: The Role of Generative AI Literacy on Learner Interaction with Conventional and Scaffolding Chatbots
An 81-participant experiment found that both conventional and scaffolding chatbots improved comprehension of dashboard visualisations, and higher GenAI literacy predicted larger gains, particularly with the conventional chatbot.