Proactively telling users what a restaurant robot can do produced higher enjoyment, greater willingness to reuse the robot, and more conversational user speech than reactive disclosure or no disclosure.
Design methodology for the ux of hri: A field study of a commercial social robot at an airport,
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What Can You Say to a Robot? Capability Communication Leads to More Natural Conversations
Proactively telling users what a restaurant robot can do produced higher enjoyment, greater willingness to reuse the robot, and more conversational user speech than reactive disclosure or no disclosure.