An AI business planning tool deployed in community workshops lowers barriers to capital access but requires peer support to preserve sensemaking and build collective resilience in AI use.
InProceedings of the 2019 CHI Conference on Human Factors in Computing Systems
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Towards Designing for Resilience: Community-Centered Deployment of an AI Business Planning Tool in a Small Business Center
An AI business planning tool deployed in community workshops lowers barriers to capital access but requires peer support to preserve sensemaking and build collective resilience in AI use.