Models that appear demographically neutral in AI resume screening can actually be incompetent evaluators, a pattern the paper calls the Illusion of Neutrality.
The candidate was applying for an HR Manager role at a Fortune 500 company (see Supplemental Materials, Appendix A, Item 2)
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Fairness Is Not Enough: Auditing Competence and Intersectional Bias in AI-powered Resume Screening
Models that appear demographically neutral in AI resume screening can actually be incompetent evaluators, a pattern the paper calls the Illusion of Neutrality.