Trust in social LLM chatbots is a dynamic, situated user state that evolves through ongoing interactions rather than forming as a stable one-time judgment.
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Users adjust AI agent personalities differently by task context, forming distinct profiles that increase perceived anthropomorphism, autonomy, and trust.
citing papers explorer
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Trust as a Situated User State in Social LLM-Based Chatbots: A Longitudinal Study of Snapchat's My AI
Trust in social LLM chatbots is a dynamic, situated user state that evolves through ongoing interactions rather than forming as a stable one-time judgment.
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From Fixed to Flexible: Shaping AI Personality in Context-Sensitive Interaction
Users adjust AI agent personalities differently by task context, forming distinct profiles that increase perceived anthropomorphism, autonomy, and trust.