Polite chatbot feedback lowers psychological reactance and boosts behavioral intentions but lacks engagement, whereas verbal leakage heightens surprise and engagement at the expense of increased reactance.
InProceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia(Vienna, Austria)(MUM ’23)
2 Pith papers cite this work. Polarity classification is still indexing.
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A workshop proposal argues that proactivity is inconsistently defined in HCI and AI and calls for shared conceptualization plus new design guidelines.
citing papers explorer
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Polite But Boring? Trade-offs Between Engagement and Psychological Reactance to Chatbot Feedback Styles
Polite chatbot feedback lowers psychological reactance and boosts behavioral intentions but lacks engagement, whereas verbal leakage heightens surprise and engagement at the expense of increased reactance.
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Proactive Systems in HCI and AI: Concepts, Challenges, and Opportunities
A workshop proposal argues that proactivity is inconsistently defined in HCI and AI and calls for shared conceptualization plus new design guidelines.