ChatGPT expands the diversity of user questions (80% non-searchable) but delivers less diverse responses than Google for comparable queries, creating a feedback loop that may constrain information exposure.
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From Searchable to Non-Searchable: Generative AI and Information Diversity in Online Information Seeking
ChatGPT expands the diversity of user questions (80% non-searchable) but delivers less diverse responses than Google for comparable queries, creating a feedback loop that may constrain information exposure.