A multi-agent LLM pipeline for rewriting e-commerce CRM messages reports large quality gains, but the gains are judged by the same model that produces the rewrites, so they are not independently validated.
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CRMAgent: A Multi-Agent LLM System for E-Commerce CRM Message Template Generation
A multi-agent LLM pipeline for rewriting e-commerce CRM messages reports large quality gains, but the gains are judged by the same model that produces the rewrites, so they are not independently validated.