A BERT model distilled from GPT-4 labels sorts patient portal messages into Admin and Clinical categories with 88.85% agreement with the labeler, and was deployed through Epic's Nebula cloud platform.
Increasing Patient Portal Usage: Preliminary Outcomes from the MyChart Genius Project
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OPTIC: Optimizing Patient-Provider Triaging & Improving Communications in Clinical Operations using GPT-4 Data Labeling and Model Distillation
A BERT model distilled from GPT-4 labels sorts patient portal messages into Admin and Clinical categories with 88.85% agreement with the labeler, and was deployed through Epic's Nebula cloud platform.