SalesLLM provides an automatic evaluation framework for LLM sales dialogues that correlates 0.98 with human experts and shows top models approaching human performance while weaker ones lag.
Can You Trick the Grader? Adversarial Persuasion of LLM Judges
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Large-scale study of 21 LLM-as-a-Judge models shows exact-match agreement overstates reliability, rankings shift across benchmarks, and high consistency can mask position bias.
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Sell More, Play Less: Benchmarking LLM Realistic Selling Skill
SalesLLM provides an automatic evaluation framework for LLM sales dialogues that correlates 0.98 with human experts and shows top models approaching human performance while weaker ones lag.
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Reliability without Validity: A Systematic, Large-Scale Evaluation of LLM-as-a-Judge Models Across Agreement, Consistency, and Bias
Large-scale study of 21 LLM-as-a-Judge models shows exact-match agreement overstates reliability, rankings shift across benchmarks, and high consistency can mask position bias.