A synthesis of 23 ACM studies shows white-collar workers respond to generative AI by delegating tasks, absorbing AI managerial labor, and fragmenting roles into piecework, prompting a proposed extension to job crafting theory.
Academy of Management Annals 10(1), 183–244 (Jan 2016)
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Generative AI & Changing Work: Systematic Review of Practitioner-led Work Transformations through the Lens of Job Crafting
A synthesis of 23 ACM studies shows white-collar workers respond to generative AI by delegating tasks, absorbing AI managerial labor, and fragmenting roles into piecework, prompting a proposed extension to job crafting theory.