LLM explanations create a persuasion paradox by increasing confidence without accuracy gains in visual tasks while aiding logical tasks, with uncertainty displays and selective automation outperforming explanations in some cases.
L.Automation bias in intelligent time critical decision support systems
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The Persuasion Paradox: When LLM Explanations Fail to Improve Human-AI Team Performance
LLM explanations create a persuasion paradox by increasing confidence without accuracy gains in visual tasks while aiding logical tasks, with uncertainty displays and selective automation outperforming explanations in some cases.